Handling complaints

Charlotte Wake reviews how to best manage patient complaints. ...


Making every contact count

Nabeela Caratela, Sheena Kotecha and Shane Higgins explore a new initiative which will help show how dental nurses can help support patients with their oral and general health....


A learning opportunity

Charlotte Wake emphasises the importance of meeting the requirements of the ECPD....


Learning through observation

Charlotte Wake emphasises the importance of observational learning for a dental nurse. ...


What to expect…

Charlotte Wake discusses periodontitis, pregnancy, and the oral health of newborns....


The fluoride debate

Charlotte Wake reflects on fluoride usage in dentistry....


The hidden problem of proteins

Jenny Nixon looks at the effect of residual proteinaceous material on the reprocessing of dental instruments....


A better understanding of Dementia

Charlotte Wake explains how to aid in a dementia patient’s difficult journey....


A crucial determinant of health

Kirstie Allen discusses children’s dental care and the importance of an integrated and collaborative approach. ...


Keeping record

Charlotte Wake outlines the importance of clear record keeping in the practice....


Catching it early

Phillip Silver discusses the importance of raising awareness of symptoms to improve outcomes....


Surface decontamination in the dental surgery

Jenny Nixon business reviews the important subject of surface decontamination. ...

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